Privacy Policy

Last updated: June 2026

Operator: Erika Labs

Product: Eosord (eosord.com)

Introduction

Eosord is recruitment software operated by Erika Labs. This Privacy Policy explains how we handle personal data when you use our website and platform.
We respect UK GDPR, EU GDPR, the California Privacy Rights Act (CPRA), and other applicable data protection laws.

We process personal data provided by recruiters with Eosord accounts and by candidates who apply to jobs through our application forms.
Recruiters: name, email, organisation and profile details, account information, jobs, applicant pipeline data, notes, and emails sent through the platform.
Candidates: name, email, phone, resume or CV, application answers, and application status.
Website visitors: we do not currently use third-party analytics or advertising trackers on our website. Essential technical data (e.g. server logs) may be processed to keep the site secure and running.
We do not sell personal data.

Provide and operate the Eosord hiring platform.
Authenticate users and manage accounts.
Publish jobs and collect applications.
Support recruiter workflows (shortlisting, email, AI-assisted review where enabled).
Maintain security and prevent misuse.
Respond to support and privacy requests.
Comply with legal obligations.
Applicant data is processed for the recruiting organisation's hiring process and is not shared with unrelated third parties for marketing.

Contract — to provide the service to recruiters.
Legitimate interests — to operate, secure, and improve the platform (balanced against your rights).
Consent — where required (e.g. certain optional communications).
Legal obligation — where the law requires us to retain or disclose data.
For job applications, candidates provide data voluntarily when applying; recruiters are responsible for their hiring process and lawful basis for reviewing applicants.

We use trusted providers to run Eosord, who process data on our instructions.
AI processing is limited to relevant job and application context.
These providers may process data in the UK, EU, US, or other countries with appropriate safeguards where required.

Where AI features are enabled (e.g. match scoring, applicant Q&A), relevant job description and application content may be processed to generate results for recruiters.
AI outputs support hiring decisions; recruiters remain responsible for final decisions.

We keep personal data only as long as needed to provide the service, meet legal requirements, and resolve disputes.
Recruiters may delete jobs and related data subject to platform capabilities. Retention may vary during beta.

We use appropriate technical and organisational measures to protect personal data, including access controls, encrypted connections (HTTPS), and secure cloud infrastructure.
No system is completely secure; please use a strong password and keep account access confidential.

If personal data is transferred outside the UK or EEA, we use appropriate safeguards (such as standard contractual clauses or equivalent mechanisms) where required by law.

Depending on where you live, you may have the right to access, correct, delete, restrict, or object to certain processing of your personal data.
You may have the right to data portability where applicable, and to withdraw consent where processing is consent-based.
You may complain to a supervisory authority (e.g. the ICO in the UK).
California residents (CPRA): you may have rights to know, delete, and correct personal information, and to opt out of sale or sharing. We do not sell or share personal data for cross-context behavioural advertising.
To exercise your rights, contact us using the details below. We may need to verify your identity.

Eosord is not intended for individuals under 16. We do not knowingly collect data from children.

We may update this Privacy Policy from time to time. The last updated date will change when we do.
Continued use of Eosord after changes means you accept the updated policy.